Contact Us

Phone Directory

Customer Support 
866-544-3430

Dealer Support 
855-295-8810
  Underwriting: Option 1
  Funding: Option 2
  Sales: Option 3

Impound Notifications 
877-204-6757

Payoffs
866-544-3430
Please note: Our IVR phone system can only provide same-day payoff information. For 10-day payoff information, ask to speak to a representative.

Rebates 
Extended Service Contracts & GAP Cancellations
855-292-6429

Spartan Financial Partners
Buy Here Pay Here Capital Solutions: Bulk Purchase & Lines of Credit
855-233-3605

Titles 
877-811-1620

Total & Partial Loss Insurance Claims 
855-292-6430

Address Directory

Funding Package sent via FedEx: 
American Credit Acceptance
4054 Willow Lake Blvd
Suite 2096
Memphis, TN 38153

Funding Package sent via Other Methods:
American Credit Acceptance
3268 Progress Way
Suite 2096
Wilmington, OH 45177-7700

Lien Holder: (For all states EXCEPT California)
American Credit Acceptance
PO Box 4419
Wilmington, OH 45177-4419

Lien Holder: (For CALIFORNIA ONLY)
American Credit Acceptance
PO Box 1899
Spartanburg, SC 29304

Loss Payee:
American Credit Acceptance
PO Box 4537
Carmel, IN 46082